Pebs.ro accepts the return of products within 30 calendar days of receiving the product with the following conditions:
Valid only for individual customers
Valid for online and telephone orders but also those made in our stores.
The returned products show no signs of use, are in perfect working order, have the original packaging and accessories in perfect condition.
The product must be accompanied by the original invoice and other documents received.
Pebs.ro will return to the customer the value of the product within 14 calendar days from the date of receipt of the return or from the moment of confirmation of sending the package to our store. The return method will be made by bank payment order after accepting the returned products.
Shipping costs are supported by the customer.
The products will first be checked by the Pebs team.
In case of observation of deficiencies in operation due to use or deficiencies in the appearance of the product, Pebs.ro may refuse the return.
Return of products under warranty:
Products can be returned in person or by express courier. Return payment is borne by the customer.
Necessary product return steps:
Fill in the return request form by accessing the link: https://pebs.ro/index.php?route=account/return/add
Send the product to the address: Strada Republicii Nr 39, Brasov, Romania, phone: +4 0368 005 448
After receiving the products we will analyze and notify you about the return status.